Your cart

  1. Interpretation
    1. 'Contract' means the standard trading terms and conditions of sale (which applies to each and every quotation and/or order) and includes any quotation or order.
    2. 'StrataGreen' means Strata Corporation Pty Ltd trading as StrataGreen ABN 81 143 293 163
    3. 'Customer' means the entity to which StrataGreen enters into this Contract for the sale of Goods.
    4. 'Goods' means the goods described in the Quotation or Order and includes replacement goods.
    5. 'Order' means a written or verbal order from the customer to StrataGreen.
    6. 'Quotation' means a written or verbal quotation provided by StrataGreen to the customer.
  2. Orders
    1. Orders for Goods will be binding upon StrataGreen and the Customer. However, StrataGreen reserves the right to accept orders in whole or in part.
    2. Once StrataGreen has accepted an order; the Customer may not alter or modify the order without the prior written consent of StrataGreen which shall not be unreasonably withheld.
    3. (c) In any event changes to an order cannot be made within 7 days of delivery under any circumstances.
  3. Prices
    1. All prices contained in the quotation and/or order will be inclusive of GST. All prices are in Australian dollars and subject to alteration without notice. All invoices are in Australian dollars and must be settled in Australian dollars.
    2. Prices subject to change without notice.
    3. Payment & credit terms
      1. Unless otherwise agreed in writing the payment due date is strictly thirty days from the end of the month in which the goods are purchased.
      2. Accounts with overdue balances will automatically have credit withdrawn until all outstanding balances are cleared. StrataGreen reserves the right to charge interest at the rate of 6% on all overdue balances calculated on a daily basis from the due date until such amount is paid.
      3. If the Customer defaults in payment of any invoice when due, the customer will indemnify StrataGreen from and against all StrataGreen costs and disbursements including on a solicitor client basis and in addition to StrataGreen nominee's costs of collection on any amounts outstanding.
    4. Delivery of Goods and Risk
      1. Delivery of the Goods shall be made to the agreed address. The Customer shall make all the arrangements necessary to take delivery of the Goods whenever they are tendered for delivery.
      2. The failure of StrataGreen to deliver will not entitle the Customer to treat this Contract as cancelled.
      3. StrataGreen will not be liable for any loss or damage whatever due to failure by StrataGreen to deliver the Goods (or any part of them) promptly or at all.
      4. All the risk for the Goods passes to the Customer on delivery even if StrataGreen retain ownership.
    5. Retention of Title
      1. All Goods remain the property of StrataGreen until the Customer has paid for the Goods in full. If payment is made by cheque, payment is not deemed to have been made until the cheque has been honored.
      2. If the Goods are on-sold by the Customer before payment to StrataGreen, the proceeds of sale will become the property of StrataGreen.
      3. If the Goods are not paid for pursuant to clause 4, StrataGreen may give notice in writing to the Customer to return the Goods or any part of them to StrataGreen.
      4. StrataGreen may enter the Customer's premises without notice at any time and take possession of the Goods and without being responsible for any damage thereby caused if:
        1. The Customer does not pay for the Goods under clause 4.
        2. The Customer fails to return the Goods upon demand.
        3. A trustee in bankruptcy, administrator, or receiver and manager is appointed over the Customer.
        4. Winding-up proceedings in relation to the customer are commenced; or:
        5. The Customer becomes bankrupt.
    6. Claims
      1. The Customer will inspect the Goods on delivery and will within 7 days of delivery notify StrataGreen in writing of any alleged defect, shortage in quantity, errors, omissions or failure to comply with the Order or Quotation.
      2. The Customer will afford StrataGreen the opportunity to inspect the Goods within a reasonable time following delivery if the Customer believes the Goods are defective in any way, if the Customer fails to comply with these provisions, the Goods will be deemed to be free from any defect or damage and payment will be owing under this Contract.
      3. If StrataGreen agrees in writing that the Customer is entitled to reject the Goods because they are defective:
        1. The Goods must have a corresponding invoice number quoted:
        2. Freight charges incurred for the return of the Goods being returned is at the expense of the Customer, unless otherwise agreed; and:
        3. StrataGreen's liability is limited to replacing, repairing or refunding the value the Goods at its discretion
      4. StrataGreen does not warrant that the Goods are fit for any particular purpose or an intended use by the Customer.
      5. If the Customer returns the Goods through no fault of StrataGreen or defect in the Goods, StrataGreen may at its absolute discretion:
        1. Provide a credit to the value of the Goods (if the Goods are in the same condition as provided by StrataGreen); and
        2. Levy a 15% stocking charge exclusive of GST, which may be deducted from the value of the credit.
    7. Limitation of Liability
      1. Subject to clause 8
      2. StrataGreen will have no liability whatsoever for any direct or indirect losses, expenses, damages and costs incurred by the Customer caused by any breach by StrataGreen of this Contract or any negligent act or omission.
      3. The liability of StrataGreen to the Customer in the event of any breach of this Contract or other cause of action will not exceed the price of the Goods.
    8. Privacy Act 1998
      1. The Customer agrees for StrataGreen to obtain from a credit reporting agency and the trade referees a credit report containing personal credit information about the Customer and any additional information required by StrataGreen.
      2. StrataGreen may exchange information about the Customer with those trade referees named in the application form for a trading account or named in a consumer credit report issued by reporting agency to:
        1. Assess the Customer's application;
        2. Notify other credit providers of a default by the Customer;
        3. Exchange other information with other credit providers as to the status of the trading account, if the Customer is in default with other credit providers; and
        4. Assess the credit worthiness of the Customer.
      3. The customer consents to StrataGreen being given a commercial credit report to collect overdue payment on commercial credit (section 18K (1) h).
    9. General
      1. If any provision of these terms and conditions becomes void or unenforceable, it will be severed from this agreement without affecting the enforceability of the other provisions which will continue to have full force and effect.
      2. These terms and conditions are governed by the laws of Western Australia and each party irrevocably and unconditionally submits to the non-exclusive jurisdiction of the courts of Western Australia.
      3. StrataGreen may terminate or vary this Contract or cancel delivery of Goods at any time before the Goods are delivered by giving written notice. StrataGreen will not be liable for any loss or damage whatever arising from termination or such cancellations.

     

    1. Strata Corporation Pty Ltd t/as StrataGreen is a company supplying horticultural products.
    2. These terms and conditions govern the use of StrataGreen's website and online purchasing system located at www.stratagreen.com.au (Website).
    3. These terms and conditions for the Website are in addition to StrataGreen's standard terms and conditions of sale which can be found here.
    4. By using the site, you agree to these terms and conditions; if you do not agree, do not use the site.
    5. If you have questions or concerns regarding these terms and conditions, you should first contact StrataGreen on 1300 866 367 or by email at sales@stratagreen.com.au
    6. These terms and conditions, as may be varied from time to time as displayed on the StrataGreen Website, apply to the relationship between StrataGreen and Customers who use this site (Customers). Use of this Website is conditional upon acceptance of and compliance with these terms and conditions, as they apply from time to time. Any specific conditions, notices and disclaimers including the Privacy Policy whether incorporated currently or given in the future by way of notice need to be carefully read as acceptance of these terms and conditions will be confirmation that they have been read and understood.
    7. By using the StrataGreen website it is clearly understood by all Customers that this Website will only be used for lawful and proper purposes. The Customer is liable for and must indemnify StrataGreen against any losses incurred by reason of unlawful or improper use or Content.
    8. Content on the Website belongs to StrataGreen. Content means but is not limited to graphics, photographs, trademarks, logos, sounds, artwork, music, design, pricing and any other data. The Content is covered by various copyright, patent and trademark laws, various other intellectual property rights and unfair competition laws. Content must not be copied, reproduced, acquired or monitored in any way whatsoever.
    9. StrataGreen's Privacy Policy applies to the use of this Website and can be found here. By using this website you understand that despite the best efforts of StrataGreen, information conveyed over the internet is never completely private or secure.
    10. The display of products and prices by StrataGreen does not constitute an offer to unconditionally supply the products at displayed prices. All products and prices shown are indicative only, and are subject to product availability, price changes, postage and handling and Goods and Services Tax.
    11. All product descriptions are either provided by the product manufacturer, or based upon information provided by the product manufacturer. As a reseller only, and to the fullest extent permitted by law, StrataGreen excludes all responsibility or liability for or arising out of any inaccurate or erroneous product description that appears on the Website.
    12. All passwords and StrataGreen access details are confidential and may not be disclosed to any person except for those employees of the Customer for the purposes of placing orders with StrataGreen.
    13. StrataGreen accepts no liability for security breaches, unauthorised use of the Customer's credit card or credit account, fraud, forgery or mistaken or unauthorised orders or payments. The Customer must take all necessary steps to prevent security breaches, unauthorised use of the Customer's credit card or credit account, fraud, forgery or mistaken or unauthorised orders or payments.
    14. StrataGreen is not responsible for any errors or omissions contained in or on the Website. The Customer relies on the information contained in the Website at its own risk. The information in the Website is supplied on condition that any person accessing or using the information will make his or her own determination as to the accuracy and usefulness of the information.
    15. StrataGreen reserves the right to make any changes to the information contained in the Website including changes to its product range, ordering mechanisms and ordering terms without prior notice.
    16. StrataGreen does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use StrataGreen only with involvement of a parent or guardian.
    17. Payment:
      1. StrataGreen uses the eWAY Payment Gateway for its online credit card transactions and by completing a transaction the Customer is deemed to be aware of and have accepted the terms and conditions of use of the eWAY Payment Gateway. Your complete credit card number cannot be viewed by StrataGreen or any outside party.
      2. All transactions are performed under 128 Bit SSL Certificate.
      3. All transaction data is encrypted for storage within eWAY's bank-grade data centre, further protecting your credit card data.
      4. eWAY is an authorised third party processor under these terms and conditions.
      5. eWAY at no time holds your funds; all monies are directly transferred from your credit card to the merchant account held by StrataGreen.
      6. For more information about eWAY and online credit card payments, please visit www.eway.com.au
    18. The agreement and the relationship between Customers and StrataGreen shall be governed by the laws of Australia. The failure of StrataGreen to exercise or enforce any right or provision of the agreement shall not constitute a waiver of such right or provision. Customers agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of the use of the service or the agreement must be filed within one (1) year after such claim or cause of action arose or be forever barred.
    19. If any dispute arises under this agreement or in connection with the service, such dispute must first be the subject of a mediation between the parties before a mediator agreed between the parties or otherwise appointed by the Institute of Arbitrators and Mediators Australia. The good faith participation in the mediation is a pre-condition of any litigation, except for applications for urgent, summary or injunctive relief.
    20. StrataGreen is not liable for any damages whatsoever (including special, indirect, consequential, or incidental damages or damages for loss of profits, revenue, or loss of use) arising out of or relating to the Website or the information contained therein or the products it supplies whether such damages arise in contract, in tort, in equity, under statute, at law or otherwise.
    21. This agreement constitutes the entire agreement between Customers and StrataGreen and supersedes any prior or contemporaneous agreements, statements, understandings, or representations concerning its subject matter.
    22. If any part of this agreement is legally declared invalid or unenforceable, that part shall be severed from the remainder which will remain valid and enforceable.

    StrataGreen knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our Privacy Policy.

    WHAT INFORMATION WILL BE COLLECTED?

    • StrataGreen will collect information you provide to us as part of your purchase transaction, feedback or refund request. This will include information such as your name, address, contact phone number, email, fax, merchandise details and your method of payment.
    • If we have trouble processing an order, we will use this information to contact you.
    • We collect this information from you for the purposes of completing your purchase transaction and for contacting you from time to time with specials or offers that may be of interest to you. If you do not wish for us to contact you with any marketing information, please email us at sales@stratagreen.com.au
    • We may also collect automatic information. Examples of the automatic information we collect and analyse include the Internet Protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type and version, operating system, and platform; purchase history; the full Uniform Resource Locators (URL) clickstream to, through, and from our website, including date and time; cookie number; and products you viewed or searched for.

    WHEN WE'LL SHARE YOUR PERSONAL INFORMATION

    • If we need to use a third party in the completion of your purchase transaction.
    • We employ other companies and individuals to perform functions on our behalf. Examples may include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analysing data, providing marketing assistance, processing Credit Card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.
    • We also reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on us.

    WHO WE'LL SHARE YOUR PERSONAL INFORMATION WITH?

    • StrataGreen may at its sole discretion use other third parties to provide essential services on our site or for our business processes or product supply. We may share your details as necessary for the third party to provide that service.
    • These third parties are prohibited from using your personally identifiable information for any other purpose.
    • StrataGreen does not share any information with third parties for any unknown or unrelated uses and has no intention of selling your private information.

    WHAT ABOUT COOKIES?

    • Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser to enable our systems to recognise your browser and to provide features such as Automatic Login and permanent Shopping Carts for storage of items in your Shopping Cart between visits. If you would like to know more, the "Help" section of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies do allow you to take full advantage of some of StrataGreen's best features, and we recommend that you leave them turned on.

    LINKS

    SECURITY

    • Despite the best efforts of StrataGreen information conveyed over the internet is never completely private or secure.The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details.
    • If you have any questions about security on our Website, you can email us at sales@stratagreen.com.au

    ACCESS TO YOUR INFORMATION

    • If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at sales@stratagreen.com.au

    CHANGES TO OUR PRIVACY POLICY

    • If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.

    The following is the policy under which StrataGreen will freight goods to its customers and is subject to change without notice.

    StrataGreen stocks and distributes a large range of product some of which require special freight requirements. This policy attempts to cover as many situations as possible and in the case that a situation can’t be covered under this policy, StrataGreen reserves the right to charge for freight at its discretion.

    GENERAL POLICY

    StrataGreen will freight all orders free of charge on the following conditions-

    1. The goods can be delivered via our normal freight service. Any time critical, same day deliveries are excluded.
    2. The value of the order is $500 + GST or greater
    3. The order doesn’t include bulky goods (Bulky goods are clearly identified on the website)

    Any order that doesn’t meet these conditions will have freight charged at cost.

    All orders are freighted to our customers on the understanding that the customer has a means to unload the goods on arrival. Any special requirements to assist in the unloading of product such as the hire of HIAB, tail lifts, hand unloads etc. is at the cost of the customer. Any unnecessary delays in unloading the goods may also incur additional freight charges.

    FREIGHT CHARGES FROM STRATAGREEN.COM.AU

    The StrataGreen website has a certain amount of the logic of this freight policy coded in and will calculate the cost of freighting your order accordingly. If you feel the freight charges are incorrect or want to arrange your own freight, please call us at 1300 866 367.

    The nursery products levy has been in place since 1989. It applies to potted plants produced in Australia that are either used by the producer to produce other goods or sold by a producer. Horticulture Innovation Australia Limited and Plant Health Australia (PHA) oversee the expenditure of this levy.

    Nursery products include trees, shrubs, plants, seeds, bulbs, corms, tubers, propagating material and plant tissue cultures developed for ornamental purposes or to produce fruits, vegetables, nuts, cut flowers, or foliage. However, seedlings grown in containers for forestry operations are not considered nursery products.

    A container is defined as any container designed and used in the production or preparation of a nursery product for sale or use in producing other goods, and that will be the immediate container of the nursery product.

    Suppose a person buying the containers intends not to use them for growing leviable nursery products. In that case, they will not be liable to pay the nursery products levy and can lodge a return.

    StrataGreen supports and complies with this levy to ensure that our nurseries adhere to the fundamental principles of water conservation and environmental stewardship for better-yielding, more sustainable nursery products and goods.

    Learn more: Nursery products levy - DAFF (agriculture.gov.au)

    1. All Purchases are subject to Website Terms and Conditions and Standard Terms and Conditions of Sale.
    2. All Prices Include GST.
    3. All specials are only available by purchasing online.
    4. Special prices are not available in conjunction with any other offers.